AIA Shared Services


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AIASS is the hub for AIA’s shared services operations and provides insurance and financial support operations to other AIA entities across the Asia-Pacific regions. As an employee-centric organization, we believe in value creation through career development opportunities for our employees. We cultivate a learning culture to enable our employees to gain the right knowledge and skills to grow in their roles while deriving a rewarding and satisfying work experience.

About Company

AIA Shared Services as a subsidiary of AIA Group Limited (known as ‘AIA’), the largest independent publicly listed pan-Asian life insurance group and a market leader in the Asia-Pacific region for life insurance premiums.

Since its establishment, AIASS has grown from strength to strength and today consists of a 1200-strong workforce, committed to providing best-in-class services to support the AIA Group’s operations.

Our services include:

  • Claims Management
  • Call Center Operation
  • Finance Operations
  • Investment Accounting & Data Control Management
  • Policy Administration
  • Procurement
  • Enterprise Application Support Center (EASC) (formerly known as SAP)
  • Information Security Management
  • Underwriting and Issuance Management